Case study

From “what” to “so what” on the homepage

Updated 2025-12-01

Context

In a fast-moving org, teams need an overview that doesn’t just report numbers—it guides decisions and routes people to the right next step.

Problem

  • Overview pages become chart galleries: too much “what,” not enough “so what”
  • Slow path from summary → the correct diagnostic view
  • Different audiences need different outcomes from the same entry point

Approach

  • Defined the page around the decisions it should support (not the charts it could contain)
  • Reduced sprawl with a smaller, durable set of components and interaction patterns
  • Designed consistent “second click” routes to deeper analysis (paved paths vs bespoke detours)
  • Tightened underlying definitions/contracts so the surface stays stable as usage scales
  • Added lightweight instrumentation to measure usage and guide iteration

Impact (directional only)

  • Cleaner performance reviews with faster alignment on the narrative
  • Less duplication and fewer conflicting summaries across surfaces
  • Faster routing from overview → correct follow-up for most workflows

My role

Product direction, prioritization, cross-functional alignment, end-to-end delivery oversight (UX + data + quality).

Partners

Product, data engineering, analytics, finance (functions only)

Selected decisions

  • Homepage as a decision brief, not a dashboard collage
  • Small component set + consistent interaction model
  • Commentary reserved for trend breaks; deeper context lives in drill-down flows