Case study
From “what” to “so what” on the homepage
Updated 2025-12-01
Context
In a fast-moving org, teams need an overview that doesn’t just report numbers—it guides decisions and routes people to the right next step.
Problem
- Overview pages become chart galleries: too much “what,” not enough “so what”
- Slow path from summary → the correct diagnostic view
- Different audiences need different outcomes from the same entry point
Approach
- Defined the page around the decisions it should support (not the charts it could contain)
- Reduced sprawl with a smaller, durable set of components and interaction patterns
- Designed consistent “second click” routes to deeper analysis (paved paths vs bespoke detours)
- Tightened underlying definitions/contracts so the surface stays stable as usage scales
- Added lightweight instrumentation to measure usage and guide iteration
Impact (directional only)
- Cleaner performance reviews with faster alignment on the narrative
- Less duplication and fewer conflicting summaries across surfaces
- Faster routing from overview → correct follow-up for most workflows
My role
Product direction, prioritization, cross-functional alignment, end-to-end delivery oversight (UX + data + quality).
Partners
Product, data engineering, analytics, finance (functions only)
Selected decisions
- Homepage as a decision brief, not a dashboard collage
- Small component set + consistent interaction model
- Commentary reserved for trend breaks; deeper context lives in drill-down flows